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Returns Policy
Zamba Lingerie guarantees satisfaction with the items that you purchase. By requesting a return authorization number, items may be returned or exchanged within 30 days of the invoice date. Unauthorized returns are subject to a 10% restocking fee, plus shipping charges.

Returns Procedure
Goods can be returned to Zamba without prior notice, but if you are in any doubts, please contact customer service. For your convenience, Zamba provides a personalised returns form that can be found on the reverse of you delivery note found on the front of your parcel. Simply complete this form and return along with the goods to the address below. Zamba cannot be held responsible for items that have not reached us, and for this reason suggest that you use a signed for delivery method, such as Registered Post. If you no longer have your personalised returns form, please download the following form. This requires a PDF reader such as Foxit Reader or Adobe Reader.
Download Returns Form
 
On receipt of your exchange and after processing, you will receive an email confirming the items returned and the details of any exchange or refund. We normally process your return within 3 business days of receipt.
Address For Returns
CS Department
XIAMEN CALA IMP&EXP TRADING CO.,LTD  
Rm 26 ADE, Ocean Bldg,268,Lujiang Rd.,
Xiamen,Fujian,P.R.China 361001